WhatsApp Business API Onboarding Requirements Guide
A comprehensive checklist of prerequisites needed to successfully register and activate your official WhatsApp Business API phone number on Meta Cloud.
1. Phone Number Prerequisites
Clean / Dedicated Phone Number: Must be able to receive an international SMS or Voice OTP call during verification.
Not Registered on Mobile App: The number cannot be currently active on the regular WhatsApp Consumer app or WhatsApp Business mobile app at the time of API registration. (See our migration guide if already active).
Active SIM / Landline: Both mobile SIM cards and toll-free / virtual landlines are fully supported.
2. Meta Business Manager (FBM) Prerequisites
Admin Access: You must have Admin privileges to your company's Meta Business Suite / Facebook Business Manager.
Two-Factor Authentication (2FA): All Business Manager admins must have 2FA enabled for account security.
Corporate Legal Documents: Business registration certificate (GST, Incorporation, Tax ID) for business verification.
3. Display Name & Brand Compliance
Clear Brand Association: The display name must match your legal business name or public trade name on your website.
Compliance with Meta Commerce Policies: Ensure your business does not sell prohibited items (weapons, unregulated supplements, gambling).
